Your Use of this Website
The information contained in this website and provided by Willing Lightbulb Limited is for general information purposes only. Whilst Willing Lightbulb Limited endeavours to keep the information up-to-date and correct, Willing Lightbulb Limited makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, activities, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will Willing Lightbulb Limited be liable for any loss or damage including: without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data, or profits, arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Willing Lightbulb Limited. Willing Lightbulb Limited has no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Willing Lightbulb Limited takes no responsibility for and will not be liable for the website being temporarily unavailable due to scheduled or emergency maintenance or technical issues beyond its control.
Copyright in the site design and original content of text and graphics, including logos, contained in the website is held by Willing Lightbulb Limited. The use of certain photographs on the website is under license to Willing Lightbulb Limited and copyright remains with the respective owner(s).
Willing Lightbulb Limited will only ever use personal information submitted in the Contact Form in its website for these purposes:
- to use the contact email address or supplied telephone number to reply to the submitter in order to answer an enquiry;
- to reflect upon the opinions of site visitors;
- to prepare statistical data, to evaluate the performance of the website, in a form from which individuals cannot be identified.
Personal data submitted via the contact form will be held only for as long as is necessary to fully respond to an enquiry and, in any event, no longer than one year unless the enquiry leads to contractual relations. Such data will never be passed to a third party, except where required by Law.
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Cookies are used for many different functions including auto-filling forms, counting visitors, storing shopping basket items, personalising content, targeting advertising, recording user preferences and for authentication and security.
From 26 May 2012, UK websites were required by law to comply with a European Union regulation, under which website owners must gain the consent of web users before serving them web cookies.
Willing Lightbulb is the web presence and a trading style of Willing Lightbulb Limited.
Registered in England and Wales. Company Number: 07772179
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Willing Lightbulb Limited is registered as a data controller under The Data Protection (Charges and Information) Regulations 2018 (Registration Number ZA683421); the corresponding register entry can be inspected here on the website of the Information Commissioner's Office.
ISO 9001 is designed to look at all of the important processes affecting quality, from the initial review of contracts with customers, to the delivery of the finished product or delivered service. Leadership is critical to success. There has to be a clear senior management commitment to:
- planning and objectives,
- identifying and assessing risks to the business,
- meeting customer requirements, and
- setting measurable improvement targets with supporting data.
Certification by an accredited agency evidences compliance for a common assessment by customers and prospects for your services, particularly in the Public Sector, but the trick isn't getting a certificate on the wall - it's keeping it there.
Certifications to Standards are granted by respected approvals organizations, accredited in turn by national agencies. A certificate lasts for three years and is subject, typically, to six-monthly surveillance visits by trained auditors. These qualified examiners hold many years of specialized or broad-based industry experience.
Surveillance findings form a key indicator to the effectiveness of the quality management system, especially in the theme of continual improvement.
Independent assessment enhances the objective view of your business and if your customer base includes, or targets, a mix of public and private sector businesses you won't need to find different ways of describing your approach to quality.